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Our server management unit provides 7*24 supports on globally installed servers by installing and maintaining the base operating system. This includes standard software levels, system parameters, and diverse operation system version levels.

Services include: associated file systems, log files, problem determination and problem resolution, additional software, administration tools, utilities, security and hardware components, processed via specific protocols.

Administrative tools are installed to allow support to be provided, locally and from a remote location. Standard problem and change control processes are followed.

Responsibilities:

• Installation

• Server operating system, system management software and operating system utilities

• Applying system patches and upgrades, including clustering and backup and restore operations

• Management and Maintenance

• Operating system configuration, file systems, print queues, log files

• Maintain system ID’s and domain structure, including hardware configuration

• Monitoring

• Log files, health checks and security scans and provide trend reports on cpu, ram, hdd sys logs usage

• Advise, support and counseling

• Evaluate planned changes, execute health check and prepare trend reports

• Prepare recommendations on operation system updates, configuration and reporting

• Inform colleagues, management and customer contacts

• Overall supportive and proactive approach on all jobs role related topics
  

Requirements:

• Bachelor's Degree

• Master's Degree is an advantage

• English: Intermediate

• International customer experience

• ability to work in 24/7 shift environment (including nights, weekends and holidays)