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Our partner is the world's largest technology company with an extensive portfolio of printing, personal computing and software services and IT infrastructure creating seamless, secure and context-aware experiences for a connected world used by millions of people every day.

As a Network Implementation Engineer you will have the responsibility for the client's network environment, for implementation and change tasks, projects, providing technical network skills to the delivery center and the Customers. This team contributes to project related activities by implementing planned network changes, HW refreshes or support complex network migrations involving different teams or solve complex incident outages. You may become a NW technology champion on technologies (WAN, LAN, Security) or take a NW customer specialist role (unique technologies, processes) to provide special expertise, care, handle priority and share knowledge.

Responsibilities:

• Manage and implement complex NW changes as part of a project implementation or execute NW normal, non-standard and routine changes (LAN, WAN and Security)

• Perform various NW migrations or new device implementations (SW, RouteMrs, LoadBalancers, Firewalls, VPN devices etc.)

• From a technical perspective you will work with TCP/IP, Security, LAN, WAN – devices and technologies: VLAN routing, VTP, Spanning Tree, BGP, MPLS, ISDN, VPN, SSL, HSRP, Cisco, HP ProCurve, Nokia, Checkpoint firewall, Alcatel, 3Com, Blade, FWSM, Nortel VPN concetrators, Juniper, CISCO ASA, Wireless, F5 Big IP, CISCO LB, ACE, CSS, Foundry, Zeus, CSM, WAN accelerators, IDS/IPS, etc.)

• Understands, synthesis and clarifies customer need

• Proactive to anticipate issues or situations which impact service quality, adapts quickly to new technology & understands complex infrastructures

• Work according to the procedures and best practices of HP MSDD EMEA Networks

• Set up all processes and documentation required to support a new HPMS customer

• Strictly follows Move to Production (M2P) process including to check that tools and documentation are up to date

• Perform investigation on new technology, help inbound project managers and other support team to introduce new technology, capacity planning & performance management

• Acts as point of contact for customers and Delivery Leads for complex technical issues

• Analyzes and solves complex incidents involving several different & remote support teams, Identify root cause of incidents and make appropriate recommendation to avoid future failure

Requirements:

• At least 3 years experience in IT operations and Network operations

• Cisco Certification to at least Network Associate (CCNA) or equivalent experience, CCNP is an advantage

• Experience in troubleshooting a broad range of network technologies, strong expertise in at least one specific network technology

• Fluent English is a must

• Ability to work effectively in diverse and multi-cultural environments

• Ability to communicate complex technical contents plainly and simply in English

• Strong technical knowledge including Networking,

• Excellent customer facing attitude

• Team player: Ability and willingness to motivate and support others

• Strong consulting skills, flexibility and resourcefulness

• Ability to communicate and present in a effective way

• Analytical and complex incident solving skills, ability to coordinate complex network changes or projects involving several different support teams, ability to meet deadlines