Our partner provides high quality infrastructure management services delivered from a single location to its Customers at the highest value. It covers the entire EMEA region 24 hours and 7 days a week serving its various International customers throughout Europe, for different market segments like Industry, Banking, and Logistics.
Responsibilities:
IT Specialists in this job role will have expertise in managing and operation of IT hardware, software, communications, and/or application solutions, and the resources required to plan for, develop, deliver, and support properly engineered IT services and products to meet the needs of a business.
The scope of this job role includes preparation for new or changed services, management of the change process, and maintenance of regulatory, legal, and professional standards, management of performance of systems and services in relation to their contribution to business performance, and management of bought-in services including, for example, public network, virtual private network, and outsourced services. Typical examples of the deliverables are service-level reporting, risk, and contingency planning.
The position requires IT Specialists who will apply their technical skills to support the operation and maintenance of vendor products, services, and solutions. Individuals who are part of Support typically have responsibility for sizing, troubleshooting, and critical customer situations.
Typical activities include:
- Install, deploy and maintain monitoring tools
- Install, deploy and maintain tracking tools
- Install, deploy and maintain business facilitation tools
Job Category: IT - System Administration
